What is a cookie?

A cookie is a small text file stored by your web browser on your computer or mobile phone's hard drive. Some cookies are essential for the website to work for example to remember what you have added to your basket while you browse the site. They are useful because they help us to provide you with relevant information, such as remembering what you have in your wishlist or basket when you return to our site. They also allow us to recognise your computer (but not specifically who is using it when you access our website and to improve the usability and performance of our website.

What is a page tag?

Page tags are usually tiny transparent images (gifs) that help us track the activity on certain web pages. They can also send the website owner (for example, us or our technology partners) information in cookies such as whether an email with a page tag in it has been opened. We use page tags together with cookies to help us understand how you interact without website and to better manage our website and email content. They do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Types of Cookies

1) Session cookies are deleted after each 'session'. For example, when you are browsing our website(s), it will save information about your activity for the duration of your visit, but the cookie will be deleted from your computer as soon as you close your internet browser. Without a session cookie, every time you click through to a new page the web server where that page is stored will treat you like a completely new visitor and items placed in your shopping basket will disappear by the time you reach the checkout.

2) Persistent cookies remember you for a set period of time unless you delete your cookies within this period. On your first visit to our site it will be presented to you in a default manner. Over time, the version of the site you see may change, as persistent cookies remember items you have viewed, preference changes you have made, or whether you logged into or out of your account while browsing.

Managing your cookies

When you access our website we will have placed some cookies on our computer, in order to be able to display the page to you. If you continue to use our site, additional cookies will be placed for the site functionality to work.

When you access our website we will have placed some cookies on our computer, in order to be able to display the page to you. If you continue to use our site, additional cookies will be placed for the site functionality to work.

If you don't want cookies placed on your computer, you can change your browser settings to either reject all cookies; to only allow "trusted sites" or only accept cookies from the site(s) you are currently on. You can disable cookies on your computer by changing the preferences or options menus in your browser. Instructions for disallowing cookies can usually be found in the browser's 'Help' menu. However, some parts of our website will not operate correctly if you disable cookies.

For more detailed information about cookies visit http://www.allaboutcookies.org/manage-cookies/ which provides guidance on how to control cookies.

You will also find links to the cookie policies of our technology partners where, if possible, you can control cookies they place more easily.

Cookie Types and Purpose

Cookie purpose Cookie type Summary
Transaction Session cookie Used to maintain your transaction with us and minimise the need to transfer your information across the internet. This cookie expires and is removed every time you close your browser.
Checkout Flow Session cookie Used to determine where you are in the checkout process and remember items that have been added to your basket. This cookie expires and is removed every time you close your browser.
Login Persistent cookie Remembers whether you are logged in or logged out. It can also remember your log in name (but not your password) to save you time on your next visit. This cookie expires and is removed within 90 days.
Currency Persistent cookie Used to determine the country from which you are viewing our sites and the currency you prefer to shop with on our website. This cookie expires and is removed within 90 days.
Basket Cookie Persistent cookie Used to store your basket details when you've added items to your basket but are yet to purchase them. This cookie expires and is removed within 90 days.
Statistical Cookies Persistent and Session cookies These cookies collect statistics around the use of the site.
Marketing Cookies Persistent and Session cookies These cookies are used to track your use across sites to provide more accurate ads and content that is more engaging for the user.

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Remembering if you have accepted our terms and conditions
  • Showing you which pages you have recently visited
  • Allowing you to add comments to our site
  • Tailoring content to your needs
  • Remembering your currency preference
  • There is no way to prevent these cookies being set other than to not use our site.These are classed as Necessary Cookies.

Third party cookies

Footasylum have a number of partners who serve advertisements on our behalf. All data collected by these third parties is anonymous and will never contain your name, address, telephone number, email address etc. You can delete your cookies at any time from any of the third-party marketing sites and technology partners mentioned below. Footasylum will never disclose your personal details to third parties without your specific permission. Examples of third-party cookies that are used on our site are as follows:

Google Analytics

We use Google Analytics to better understand how customers use our website, how they navigate and how often they return to our site. We use this data to improve the usability of our website. Google Analytics uses cookies to track on-site conversions. All this data is anonymous. View Google's Privacy Policy at https://policies.google.com/privacy.

Affiliate Window

Affiliate Window's tracking technology uses cookies, flash cookies and E-Tag requests. Flash cookies are similar to normal cookies, but they use flash rather than HTML. E-Tags are pieces of code that behave similarly to cookies and help speed up browsing. These cookies and tag requests store information on your computer so that when you click on an Affiliate Window link, information is stored about the click – such as the time of day and the advertisement that referred you to us. Affiliate Window's persistent cookies and ETag requests remain active for 14 days.

Criteo

Criteo is an Ad Personalisation company.

Criteo cookies collect browsing data – like the products you have viewed. This data may then be used by other website(s) in their network to serve advertisements containing products that you may have looked at or similar products.

You can view the Criteo Privacy Policy page here: https://www.criteo.com/privacy/. This will give you more information about the service and provide you with the facility to disable tracking.

No personal data is collected, a unique random identifier is used from the cookie.

DoubleClick

DoubleClick use cookies to serve our digital advertisements across third party websites. The DoubleClick cookie serves relevant ads to potential customers and gathers information about how or if you are interacting with these ads. We use DoubleClick conversion tracking cookies to track on-site conversions. Opt-out of Google ad network's cookies go to: https://www.google.com/ads/preferences/.

Social Media Site Links

Our site has links to several social media and other content management platforms such as Facebook, Twitter, Snapchat, Instagram, Pininterest UK and Youtube. Personalisation cookies can be shared between sites.

Cookies used on our website

The following table lists the cookies used on our website. Please note that this does not include third party cookies for sites that we link to. For any third-party sites, please refer to the third party site privacy and cookie policies.

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie Owner/Type Cookie Name Description Type Expiry
sevenstore.zendesk.com zdassets.com _cfuid Used by the content network, Cloudflare, to identify trusted web traffic. HTTP 29 days
sevenstore.zendesk.com _cfruid This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. HTTP Session
launches.sevenstore.com _stripe_mid This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. HTTP 1 year
launches.sevenstore.com _stripe_sid This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. HTTP 1 day
sevenstore.com _zlcstore This cookie is necessary for the chat-box function on the website to function. HTML Persistent
sevenstore.com _cs_# Pending HTML Session
sevenstore.com _cs_c Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry. HTTP 13 months
zopim.com AWSALB Registers which server cluster is serving the visitor. This is used in context with load balancing, in order to optimise user experience. HTTP 6 days
q.stripe.com https://q.stripe.com/ This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. Pixel Session
m.stripe.com m Determines the device used to access the website. This allows the website to be formatted accordingly. HTTP 10 years
sevenstore.com SESS# Preserves user states across page requests. HTTP 29 days
sevenstore.com launches.sevenstore.com ZD-suid Unique id that identifies the user's session. HTML Persistent
sevenstore.com CurrentCustomerSevenStore2 This cookie allows our website to remember you when you return. HTTP 30 days

Preferences

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Cookie Owner/Type Cookie Name Description Type Expiry
sevenstore.com launches.sevenstore.com ZD-store Register whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user. HTML Persistent
sevenstore.com countrypref Stores the value of the country flag, e.g. GB for deliveries. HTTP 1 year
sevenstore.com currencypref Stores the value of the currency flag, e.g. GPB, Euro, Dollars, etc. HTTP 1 year

Statistics

Statistical cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Cookie Owner/Type Cookie Name Description Type Expiry
sevenstore.com _at.hist.# Used by the local sharing platform AddThis to store the user's usage history of the AddThis sharing widget. HTML Persistent
sevenstore.com _cs_id Registers statistical data on visitor's behaviour on the website. Used for internal analytics by the website operator. HTTP 13 months
sevenstore.com _cs-s This cookie is used to identify the frequency of visits and how long the visitor is on the website. The cookie is also used to determine how many and which subpages the visitor visits on a website – this information can be used by the website to optimize the domain and its subpages. HTTP 1 day
sevenstore.com launches.sevenstore.com _ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website. HTTP 2 years
sevenstore.com launches.sevenstore.com _gat Used by Google Analytics to throttle request rate. HTTP 1 day
sevenstore.com launches.sevenstore.com _gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website. HTTP 1 day
sevenstore.com _hjid Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. HTTP 1 year
sevenstore.com launches.sevenstore.com _hjid Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. HTML Persistent
google-analytics.com collect Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Pixel Session
sevenstore.com History.store Contains a visitor ID - This is used to track visitors' navigation and interaction on the website for internal website-optimisation. HTML Session
sevenstore.com launches.sevenstore.com ZD-buid Unique id that identifies the user on recurring visits. HTML Persistent
sevenstore.com launches.sevenstore.com ZD-currentTime Registers the date and time for the user's latest visit to the website. HTML Session

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Cookie Owner/Type Cookie Name Description Type Expiry
sevenstore.com _atuvc Updates the counter of a website's social sharing features. HTTP 13 months
sevenstore.com _atuvs Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis. HTTP 1 day
sevenstore.com _zlcmid Preserves user states across page requests. HTTP 1 year
sevenstore.com _at.cww Used by the social media platform AddThis. HTML Persistent
sevenstore.com _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. HTTP 3 months
sevenstore.com _gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. HTTP 3 months
sevenstore.com launches.sevenstore.com _hjIncludedInSample Determines if the user's navigation should be registered in a certain statistical place holder. HTTP Session
atdmt.com AA003 Collects information on visitor behaviour on multiple websites. This information is used on the website, in order to optimise the relevance of advertisement. HTTP 3 months
google.com ads/ga-audiences Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Pixel Session
sevenstore.com at-lojson-cache-# Used by the social media platform AddThis. HTML Persistent
atdmt.com ATN Targets ads based on behavioural profiling and geographical location. HTTP 2 years
sevenstore.com at-rand Used by the social media platform AddThis. HTML Persistent
facebook.com fr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. HTTP 3 months
atdmt.com https://cx.atdmt.com Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. Pixel Session
doubleclick.net IDE Used by Google DoubleClick to register and report the website user's action s after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. HTTP 1 year
addthis.com loc Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level). HTTP 13 months
bing.com MUID Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. HTTP 1 year
bing.com MUIDB Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. HTTP 1 year
google.com pagead/1p-user-list/# Generated by Google pagead dynamic marketing to track events such as conversions or other meaningful user interactions Pixel Session
doubleclick.net test_cookie Used to check if the user's browser supports cookies. HTTP 1 day
facebook.com tr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Pixel Session
addthis.com uvc Detects how often the social sharing service, AddThis, encounters the same user. HTTP 13 months
addthis.com xtc Registers the user's sharing of content via Social Media. HTTP 13 months
sevenstore.com zte# Saves a Zopim Live Chat ID that recognises a device between visits during a chat session. HTTP Session
reporting.sevenstore.com NetOutcome Used with software that can carry out statistical analysis of page use, page interactions and paths through our website in order to provide services that can improve personalisation and marketing communications. HTTP 16 years

Unclassified

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Cookie Owner/Type Cookie Name Description Type Expiry
sevenstore.com _hjTLDTest Pending HTTP Session
reporting.sevenstore.com cgi-bin/rr/images/blank.gif Pending Pixel Session
c.contentsquare.net pageview Pending Pixel Session
reporting.sevenstore.com redeye Pending HTTP 1 day
sevenstore.com lastProductViewed Pending HTTP 30 days
sevenstore.com PageSevenStore2 Pending HTTP 30 days
sevenstore.com RecentlyViewedDEFAULT Pending HTTP 30 days

Amendments to the Cookie Policy (Keeping you up to date).

We will make changes to the Cookie Policy from time to time, in line with any changes to the website. This version of the Cookie Policy was published in December 2019.